AruraH Privacy Policy
For arurah.com, related public-facing services, and linked open-source or research workflows.
**Publication profile
**Applies to <www.arurah.com>, related AruraH websites, hosted demos, model documentation, contact forms, public repositories, and other services that link to this Policy.
Written for a public-facing AI initiative that may publish open-source software, model weights, documentation, and research materials.
Primary privacy contact: info@arurah.com.
| Document | AruraH Privacy Policy |
|---|---|
| Version date | March 29, 2026 |
| Primary contact | info@arurah.com |
| Primary audience | Website visitors, contributors, researchers, pilot partners, and community members |
| Publication scope | Public website, open-source releases, hosted demos, documentation, and related communications |
| Base jurisdiction | Montreal, Quebec, Canada, unless a specific service notice states otherwise |
This Privacy Policy explains how AruraH collects, uses, stores, shares, and otherwise processes personal information when people visit <www.arurah.com>, contact us, use a hosted demo or research preview that links to this Policy, download materials from our website, or interact with our public community spaces. It is intended to be readable, specific to our activities, and detailed enough to support meaningful notice and informed decision-making.
AruraH is building AI systems, software, and related documentation for hospitality and other service-oriented environments. Some of our work may be released publicly under open-source or public documentation terms. This Policy applies to the website and services that reference it, but a separate notice may supplement this Policy for a particular product, pilot, dataset, event, or enterprise engagement. If a supplemental notice conflicts with this Policy for a specific workflow, the supplemental notice will control for that workflow.
This Policy covers both information you provide to us directly and information generated automatically through your use of our website and related services. It also explains how AruraH approaches public repositories, open collaboration, and AI-related evaluation or improvement activities. Nothing in this Policy is meant to limit rights that may be available under applicable privacy laws.
For purposes of this Policy, "AruraH," "we," "our," and "us" refer to the AruraH project and the team operating the services that link to this Policy. Our primary public contact email is info@arurah.com. We aim to route privacy, security, collaboration, and general inquiries promptly to the appropriate internal contact.
If you have a question about how your personal information is handled, want to exercise a privacy right, need to correct information, or wish to submit a complaint, you may contact us at info@arurah.com. To help us process requests securely and efficiently, we may ask for information needed to verify your identity and understand the scope of your request.
Where applicable law requires the publication of the title and contact information of the person responsible for privacy matters, AruraH may identify that role on the website, in this Policy, or in another linked governance notice.
AruraH may collect personal information that you voluntarily provide. The specific data depends on the way you interact with us. For example, when you use a contact form, subscribe for updates, request pilot information, offer to contribute, or send us an email, we may receive your name, email address, professional title, organization, country or region, the type of collaboration you are seeking, and the contents of your message or attachments.
If you interact with a hosted preview, demo, or research environment that invites you to submit prompts, text, images, documents, feedback, bug reports, ratings, or other evaluation material, we may collect the content you submit, the response generated, and supporting metadata needed to operate the feature, measure quality, maintain security, or improve the service. We encourage users not to submit confidential guest records, payment data, government identifiers, or other sensitive information through public forms or previews unless AruraH has explicitly requested it under a separate written arrangement.
If you choose to participate in a community program, contributor workflow, research study, event, or waitlist, we may also collect information about your experience, technical environment, areas of interest, or contribution history. In some cases, this may include publicly available profile information that you choose to connect or display.
Like most modern websites and developer-facing services, AruraH may automatically collect certain technical and usage information when people access or interact with the site. This may include IP address, approximate location derived from IP, browser type and version, device identifiers, operating system, language settings, referring pages, pages viewed, links clicked, timestamps, crash information, and other diagnostic or log data.
We may also maintain security and integrity logs relating to authentication events, suspicious traffic, abuse-prevention controls, spam detection, failed requests, rate limits, and administrative actions. These records help us protect users, investigate incidents, debug problems, and understand how our services are used.
Some of this information may be collected through cookies, pixels, local storage, server logs, or similar technologies. The exact technologies used may evolve over time as the site matures, but our objective is to keep these practices proportionate to the needs of security, performance, analytics, and user experience.
AruraH may receive information from third parties when this is necessary to operate the website, manage public repositories, process communications, authenticate users, or evaluate interest in our work. For example, if you interact with us through a repository hosting service, code forge, communications platform, event platform, or social channel, we may receive your username, profile information, contribution metadata, or message content as made available through that platform.
We may also collect information from publicly available sources when it is relevant to a business, research, contributor, or partnership inquiry. This can include public professional profiles, company websites, published issue threads, public benchmark disclosures, or repository activity. We do not treat publicly accessible information as free of all restrictions; we still use it in a manner that is proportionate to the context and lawful purpose involved.
AruraH uses personal information only for purposes that are legitimate, proportionate, and reasonably connected to operating the site, supporting contributors and users, improving our services, and meeting legal or security obligations. We do not need every category of information for every purpose, and actual processing depends on the service and context involved.
In practice, we may use information to respond to inquiries, manage contact requests, evaluate pilot interest, administer events or community initiatives, deliver documentation or download links, troubleshoot technical issues, protect the service against abuse, maintain logs, understand how people use the website, and communicate service updates, project announcements, or governance notices.
We may also use information to test, evaluate, and improve hosted features, product quality, safety measures, documentation, user experience, and model behavior. Where this involves personal information, we aim to use the minimum amount reasonably necessary, and we may prefer aggregate, pseudonymized, de-identified, or publicly available material where appropriate. Where we rely on consent for a particular use, you may withdraw that consent subject to legal or operational limitations.
Depending on the jurisdiction and context, AruraH may rely on one or more legal bases for processing personal information. These may include your consent, the need to take steps at your request or perform a contract with you, our legitimate interests in operating and securing the website and improving our services, and our compliance with legal obligations.
Where consent is required or appropriate, we aim to make that consent meaningful by describing what information is involved, why it is being collected, and the reasonably foreseeable consequences of the relevant processing. In certain cases, consent may be express, such as when you voluntarily submit a form, opt in to updates, or choose to participate in a specific evaluation or study.
If you withdraw consent, this will not affect processing that occurred before the withdrawal and may not apply where another lawful basis exists. We may also retain limited records necessary to document a request, maintain security, or comply with legal obligations.
AruraH may use cookies, local storage, pixels, or similar technologies to operate the website and understand how it performs. Some technologies are necessary to keep the site functioning, remember core preferences, maintain sessions, or defend against abuse. Others help us understand page popularity, navigation paths, performance bottlenecks, or product interest trends at an aggregate level.
Where required by law, AruraH will provide additional notice or controls for non-essential technologies. Browser settings and certain device controls may also allow you to block, limit, or delete cookies, though doing so can affect site functionality. If AruraH adopts more advanced analytics, advertising, or personalization tools in the future, this Policy and any related cookie notice may be updated to reflect those practices more specifically.
The site may also incorporate third-party tools for hosting, analytics, documentation, authentication, messaging, or performance monitoring. When those tools process personal information on our behalf, we aim to use providers that are appropriate to the scale and sensitivity of the relevant processing and to configure them in a privacy-conscious manner where feasible.
Because AruraH develops AI-related systems, it is important to describe how user-submitted information may or may not be used in research, evaluation, and improvement workflows. When you interact with a hosted demo, evaluation environment, or feedback channel, AruraH may review prompts, uploaded content, generated outputs, ratings, and related metadata for purposes such as debugging, safety review, quality measurement, benchmark design, red-teaming, and service improvement.
As a general principle, AruraH seeks not to use private contact-form submissions, private support correspondence, or confidential business materials to train or fine-tune publicly released model weights unless we have an appropriate legal basis and, where required, clear permission. Even where internal evaluation or improvement is permitted, we aim to limit access, minimize unnecessary retention, and favor summarized, aggregated, or de-identified information when possible.
If AruraH launches a specific research, fine-tuning, or data-collection program that materially changes how submitted content is used, we may provide a contextual notice, consent mechanism, separate data terms, or program-specific policy. Public benchmark submissions, openly shared examples, and material you intentionally contribute in public spaces may be handled differently because those contexts are public by design.
AruraH may publish repositories, documentation, issue trackers, model cards, evaluation notes, and other materials in public collaboration spaces. If you voluntarily contribute to a public issue, pull request, discussion thread, documentation comment, or repository, the information you post may be visible to the public, indexed by search engines, copied by others, or retained by platform providers according to their own policies.
Public contributions may include your username, profile details, code commits, comments, review activity, attached files, and any information you choose to disclose. Please assume that information intentionally shared in public community spaces may remain public even if you later edit or delete it, because third parties may have copied or archived it.
Where AruraH distributes code, model weights, documentation, or other assets under a separate open-source or public license, that license governs rights in the released asset itself. This Privacy Policy continues to explain how we handle personal information through the website and linked services, but it does not replace the platform terms, repository license, or other public terms that apply to a third-party hosting environment.
AruraH does not sell personal information in the ordinary sense of exchanging it for money. We may, however, share personal information with selected service providers and partners when this is reasonably necessary to operate the website, deliver a requested feature, support repositories or documentation, maintain security, or carry out a legitimate business or research purpose consistent with this Policy.
Examples include hosting and infrastructure providers, analytics and monitoring providers, authentication or email-delivery services, documentation and code-hosting platforms, collaboration tools, legal and professional advisers, and service providers that help us detect fraud, abuse, or security incidents. We may also disclose information when required by law, when necessary to protect rights or safety, or in connection with a reorganization, merger, financing, transfer, or similar business transaction involving all or part of our operations.
If AruraH engages contractors, advisers, or processors, we seek to limit access to the information needed for the relevant function and to impose appropriate obligations through law, policy, or contract. In public collaboration contexts, some sharing is inherent in the platform itself because public contributions are intentionally made visible to others.
AruraH is based in Canada and may use service providers or technical infrastructure located in other jurisdictions. As a result, personal information may be processed, accessed, stored, or transferred outside the province, territory, or country where you are located, including in places whose privacy laws may differ from your own.
When AruraH uses cross-border service providers or otherwise communicates personal information outside Quebec or another applicable jurisdiction, we aim to assess the context, the sensitivity of the data, the purposes of the processing, and the measures available to protect the information in a manner appropriate to the applicable law and the scope of the activity. Appropriate protections may include contractual safeguards, access controls, technical security measures, organizational controls, and other reasonable steps.
By using the website or linked services, you acknowledge that cross-border processing may occur. Where law requires additional steps or notices for specific transfers, AruraH may provide them in the relevant context.
AruraH keeps personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide requested services, maintain security and logs, resolve disputes, comply with law, and document project governance or community history. Because our activities span website operations, open collaboration, and technical development, retention periods vary by context and data category.
For example, we may retain inquiry records for a reasonable follow-up period, security logs for the time needed to investigate threats and maintain service integrity, and public contribution history for as long as the repository or documentation project remains active. Some information may be retained longer where needed to comply with legal obligations, preserve evidence, enforce our terms, or maintain records of moderation or security actions.
When retention is no longer justified, we aim to delete, aggregate, anonymize, or otherwise de-identify the relevant information, taking into account technical feasibility, legal requirements, backup cycles, and the public or version-controlled nature of some collaboration systems.
AruraH uses administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss. The specific measures depend on the nature of the information, the sensitivity of the workflow, and the maturity of the relevant service, but may include access controls, role-based permissions, secure hosting practices, logging, patching, backups, repository permissions, encryption in transit, vulnerability management, and process controls around support and incident handling.
No system can be guaranteed to be perfectly secure, and no method of transmission or storage is risk-free. For that reason, AruraH asks users and contributors to exercise care when deciding what information to share, especially through public channels, beta environments, or evaluation workflows.
If AruraH becomes aware of a privacy or confidentiality incident, we will assess it, take reasonable steps to reduce the risk of harm, preserve relevant records as needed, and provide notices where required by applicable law.
Depending on where you live and the context of the interaction, you may have rights relating to your personal information. These may include the right to request access, correction, deletion, restriction, objection, withdrawal of consent, portability, or information about automated decision-making. Some rights are subject to exceptions, limitations, verification requirements, or conditions set by law.
AruraH will review privacy requests in good faith and respond within a reasonable period, taking into account the applicable legal framework, the sensitivity of the request, and the practical realities of version-controlled systems, public repositories, safety logs, and legally required records. In some cases, we may need to ask for additional information to verify your identity or understand which service or record is involved.
You may also choose not to provide certain information, to limit cookies through your browser or device settings, to unsubscribe from optional emails, or to refrain from participating in public community spaces or optional demos. Some features may not function correctly if certain information or technical permissions are withheld.
**Privacy requests, corrections, and complaints
**Email: info@arurah.com
AruraH may use automated tools, including AI-enabled systems, to assist with sorting submissions, detecting spam or abuse, triaging support, evaluating prompts, identifying system failures, or improving model quality. These tools are generally intended to support operational decisions rather than to make solely automated decisions that produce legal or similarly significant effects about individuals.
If AruraH were to use personal information to render a decision based exclusively on automated processing in a context where additional notice or rights are required, we would aim to provide the relevant information and procedural safeguards required by applicable law. In the meantime, users should treat hosted model outputs as informational and probabilistic rather than final, authoritative, or professionally verified.
AI systems may generate inaccurate, incomplete, outdated, biased, or inappropriate content. Human review remains essential, especially in hospitality, operations, safety, compliance, or customer-facing contexts.
AruraH's public website and related services are generally intended for researchers, developers, hospitality professionals, business users, and other adults or mature users interested in our work. We do not knowingly target children, and we do not knowingly collect personal information directly from children under 14 through our public site except where permitted by law or with the consent of a parent or legal guardian.
If you believe that a child under 14 has provided personal information to AruraH in a manner not permitted by law, please contact info@arurah.com so that we can review the situation and take appropriate steps.
The AruraH website may link to third-party websites, repositories, videos, forms, social profiles, documentation hosts, package registries, or collaboration tools. Those third parties control their own privacy practices, and AruraH is not responsible for their content, policies, or data handling once you leave a service that is directly covered by this Policy.
We encourage users to review the privacy notices, terms, and account settings of any third-party platform they use to interact with AruraH. This is especially important for public repository hosts, issue trackers, communications channels, or event platforms where your profile and contributions may be visible to others.
AruraH may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, operational practices, public release model, or privacy governance program. When we make material changes, we may update the version date, post a notice on the website, or take other reasonable steps to alert users where appropriate.
Your continued use of the relevant services after an updated Policy becomes effective will mean that the updated version applies going forward, except to the extent prohibited by law. We encourage users, contributors, and pilot partners to review this Policy periodically.
Questions, requests, corrections, complaints, and privacy-related notices may be sent to info@arurah.com. Please include enough detail for us to identify the relevant service, repository, email address, or interaction. If you are contacting us on behalf of another person or an organization, please indicate your authority to do so.
AruraH aims to handle privacy communications seriously, courteously, and in a manner proportionate to the nature and sensitivity of the issue raised.
End of document.